Terms & Conditions

Retail / Wholesale

Our customers are resellers, distributors, government organizations, businesses and individuals. All customers receive free technical support before, during and after the purchase.

Business Hours

The web site is available 24/7/365. Office hours are Monday - Friday 8:00 AM to 5 PM US Pacific Standard time.Orders and inquiries may be faxed at anytime to 425-212-4400.

Payment Terms

Online purchases may be made with Visa, MasterCard, Paypal and Google Checkout.

Returns

Before sending a product back you must first obtain an RMA number. Acceptance of return is at the discretion of Connectzone.com Inc. Custom products may be non-returnable or subject to a restocking fee of up to 30 percent.

Warranty

We want you to be completely satisfied. All of our standard products come with a 30-day money back guarantee. Custom products may be non-returnable or subject to a restocking fee of up to 30 percent. If a manufacturing defect is in evidence it may be returned for repair. For products not manufactured by Connectzone.com, the manufacturer's warranty is passed through to the end-user. No further liability, beyond that of the manufacturer's warranty, is assumed by Connectzone.com. This warranty constitutes Connectzone.com’s entire liability. In no event shall Connectzone.com be liable for any incidental or consequential damage incurred from the use, misuse, or malfunction of any product listed on this website.

Trademarks

All trademarks, brand names, and product names are the properties of their respective holders.

Orders placed before 3:00pm pacific time ship the same day.